faq

Mr. Sprinkles’ Munchies are handmade dog treats made with real ingredients. Our fresh, additive and preservative free treats have a shelf life of 2 months from the day we make them, so you know you are getting real fresh real honest treats. Learn more about why this is so important to us on our about us.

We hand make all our treats in our shop in South Wales. Our location and opening hours can be found on our contact us page, we’d love you to come say hi!

All ingredients, analytical constituents and calories are on the product pages.

We make everything fresh to order every Wednesday and Sunday. Once your order is baked it will be shipped ASAP.

We currently ship to most of mainland England, Wales and Scotland. At this time, we are not able to ship to the Channel Islands, the Outer Hebrides, Isle of Man, Inverness, Kirkwall, PO Boxes, British Forces Post Office locations or the following postcodes: AB35-AB38, AB53-AB56, FK17-FK22, KA27-KA28, all KW postcodes, PA17-PA18, PA20-PA38, PA41-PA80, PH3, PH5-PH7, PH10-PH11, PH13-PH50, PO30-PO33, PO35-PO41, TR21-TR25, all ZE postcodes and all BT postcodes.

If you are unsure if we are able to deliver to you, please contact us before you place an order and we’ll see what we can do.

It’s important to us that our shipping costs are as low as possible. Standard shipping (2-4 working days) for all orders is £2.99 and next working day shipping for all orders is £3.50.

We’re really sorry this happened and we will make it right. Please contact us at hello@mrsprinklesmunchies.com quoting your order number and we will either replace or refund your order.

Reach out! If you need anything please email us at hello@mrsprinklesmunchies.com or come see us in store (opening times can be found on our contact us page).